Whatever you do, don’t make it more complicated for buyers than it needs to be to return products they bought. First, decide whether returns are an option at all. A lower price on products and a strong guarantee that products will arrive as described are required if you don’t allow any returns, or the return…
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What Shipping Options Should I Offer to My Customers?
Shipping of customers’ orders that contain physical items is one area of eCommerce that we don’t know yet how to do it online. So, a retailer needs to decide what other shipping options to offer to buyers. As with most things the answer is “it depends”. Basic fact is that shipping of physical products costs…
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