{"id":2272,"date":"2016-11-19T04:58:04","date_gmt":"2016-11-19T04:58:04","guid":{"rendered":"http:\/\/selltekpros.com\/ws\/?p=2272"},"modified":"2025-08-01T20:42:44","modified_gmt":"2025-08-01T20:42:44","slug":"should-i-let-buyers-return-my-products","status":"publish","type":"post","link":"https:\/\/selltekpros.com\/ws\/stores\/should-i-let-buyers-return-my-products\/","title":{"rendered":"Should I Allow Buyers to Return Products They Bought?"},"content":{"rendered":"\n

Make Product Returns Simple for Your Buyers<\/h1>\n\n\n

Whatever you do, don\u2019t make it more complicated for buyers than it needs to be to return products they bought.<\/p>\n

First, decide whether returns are an option at all. A lower price on products and a strong guarantee that products will arrive as described are required if you don\u2019t allow any returns, or the return option applies to only when products are not as they were advertised. A no return policy is not an advantage unless you have good reasons for it other than costs. Delivering perishable items, such as flowers or food may be such good reason as they may be worthless by the time they are returned.<\/p>\n

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Generous Return Policies Can Pay Off<\/h2>\n

On the other hand, Zappos was famous for selling shoes with an unlimited free return and reordering policy. Barrier to buy due to lack of ability to try the shoe when buying it online was compensated for by this policy to a great cost to Zappos. Nevertheless, they made it work and Zappos became one of the largest sellers of shoes online.<\/p>\n

Key Guidelines for Handling Returns<\/h2>\n

In all cases:<\/p>\n